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At a Glance
Overview
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Reviewer's Segments
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
30
- Asana
- BigCommerce
- Bitrix24
- Calendly
- Dropbox
- Dropbox Business
- Drupal
- Freshdesk
- Freshsales
- GitHub
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Helpdesk
- HubSpot
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- LiveAgent
- Microsoft Teams
- Pinecone
- Pipedrive
- PrestaShop
- Shopify
- Site123
- Slack
- Squarespace
- TeamViewer
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
- Zowie
Total integrations:
9
- Asana
- BigCommerce
- Bitrix24
- Calendly
- Dropbox
- Dropbox Business
- Drupal
- Freshdesk
- Freshsales
- GitHub
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Sheets
- Helpdesk
- HubSpot
- Intercom
- Intuit Mailchimp
- Jimdo
- Joomla
- LiveAgent
- Microsoft Teams
- Pinecone
- Pipedrive
- PrestaShop
- Shopify
- Site123
- Slack
- Squarespace
- TeamViewer
- Trello
- Wix
- WooCommerce
- Zapier
- Zendesk
- Zoho CRM
- Zowie
Top Alternatives
Categories
Common categories include: Conversational Marketing Software, Social Customer Service Software, Conversational Support Software, and Chatbots Software.
Company Details
- By Userlike UG
- Located in Cologne, North Rhine-Westphalia, Germany
- Founded in 2011
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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