Smith.ai Live Website Chat vs Intercom
Take a look at how Smith.ai Live Website Chat and Intercom stack up against each other across pricing, features, and support using feedback from real users like yourself. Smith.ai Live Website Chat scores 4.8 out of 5 from 21 reviews, while Intercom has been rated 4.5 out of 5 from 2927 reviews.
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At a Glance
Overview
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
Reviewer's Segments
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoTo Connect
- GoToWebinar
- Godaddy Hosting
- Google Forms
- Grasshopper
- Help.com
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- PayPal Payments Pro
- Pinecone
- PostHog
- Postmark
- PracticePanther
- Respond.io
- Retool
- Segment
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- Wrike
- Zendesk Chat
- Zowie
- folk
- tawk.to
Total integrations:
66
- Amplitude Analytics
- AppSumo
- Automate.io
- BRYTER
- Baremetrics
- Bubble
- Cakemail
- ChatBot
- Clearbit
- Close
- CloudTalk
- Cloudzy
- Coda
- CometChat
- Confluence
- Creatio
- Dialpad Talk
- Duda
- EngageBay
- Enonic
- Flowrite
- Framer
- GUDSHO Video
- Ghost
- GitHub
- GoTo Connect
- GoToWebinar
- Godaddy Hosting
- Google Forms
- Grasshopper
- Help.com
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Jira Core
- Landbot
- Litmus
- Livestorm
- Mailercloud
- Mailmodo
- Managed Server Hosting
- Microsoft Teams
- Outgrow
- Overloop
- PartnerStack
- PayPal Payments Pro
- Pinecone
- PostHog
- Postmark
- PracticePanther
- Respond.io
- Retool
- Segment
- Shuffle
- Site123
- Sitecore Experience Manager
- SmartSuite
- Softr
- Streak
- Stripe
- SupportBee
- Supportbench
- Time Doctor
- Ucraft
- Viewabo
- Wistia
- Wrike
- Zendesk Chat
- Zowie
- folk
- tawk.to
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
- By Intercom, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
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