HubSpot vs Freshchat

Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Freshchat Logo

Freshchat

4.5
(306)
At a Glance
HubSpot Logo
HubSpot
Starting at:
$30.00/month
Freshchat Logo
Freshchat
Starting at:
$15.00/month
Overview
HubSpot Logo
HubSpot
Hubspot is a comprehensive inbound marketing, sales, and customer service software with numerous tools to support your company’s CRM, social media and email marketing efforts. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HubSpot
View 5 images
HubSpot Screenshots
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
HubSpot Logo
HubSpot
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$30.00
/ month
Professional
$800.00
/ month
Enterprise
$3600.00
/ month
See all pricing
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
HubSpot Logo
HubSpot
Pros
  • HubSpot is a real all-in-one CRM solution
  • It has great supplemental content
  • You get email marketing support and social media scheduling features
  • Completely free plan perfect for beginners
  • Wide range of additional sales and marketing suites available
Cons
  • HubSpot does not have an e-commerce platform
  • It is expensive considering all the features you’re getting
  • The user experience can be overwhelming for some folks
  • Can be expensive when used with other HubSpot “hubs”
  • Free version is only suitable for beginners
Freshchat Logo
Freshchat
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
HubSpot Logo
HubSpot
Insufficient data to show segment split
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
HubSpot Logo
HubSpot
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
HubSpot Logo
HubSpot
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
HubSpot Logo
HubSpot
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
HubSpot Logo
HubSpot
Total integrations: 319
  • 10Web
  • 800.com
  • 8base
  • Acquire.io
  • Act!
  • AdCreative.ai
  • Adobe Connect
  • Adobe Experience Manager
  • Affinity
  • Affluent
  • AgilePoint NX
  • Ai Surge Cloud
  • Ai Writer
  • Aircall
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AnyMeeting
  • Anyword
  • ApexChat
  • Apollo.io
  • AppMaster.io
  • AppSheet
  • AppSumo
  • Appy Pie
  • Attio
  • Aurea CRM
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • BambooHR
  • Baremetrics
  • BigCommerce Enterprise
  • Bloomreach Commerce Experience Cloud
  • BlueJeans Virtual Events
  • Brand24
  • Brevo Marketing Platform
  • BrightTALK
  • Builderall
  • BuzzGuru
  • Calendar
  • Calendly
  • Canny
  • Canva
  • Carbon6
  • Caspio
  • Celoxis
  • ChatArt
  • ChatBeacon
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clappia
  • Claritysoft
  • Clearscope
  • Click2Magic
  • ClickMeeting
  • ClickSend
  • Clicklunch
  • Cloudpresenter
  • Cloudzy
  • CoSchedule
  • Cognism
  • Comm100
  • Confluence
  • Contento
  • Conversight
  • Copy.ai
  • Craftly.AI
  • Creatio
  • Cwicly
  • Databox
  • DatoCMS
  • Deskxpand
  • Dialpad Meetings
  • Domain.com
  • E Manage One
  • EasyWebinar
  • Easywp
  • Elastic Email
  • EngageBay
  • Enonic
  • Expandi.io
  • ExpressPigeon
  • Ezoic
  • Fibery
  • Firstbase.io
  • Fiverr
  • FlexiQuiz
  • Float
  • Flowrite
  • Flywheel
  • Folderly
  • Formidable Forms
  • Frase.io
  • Freedcamp
  • Freshdesk
  • Freshsales
  • Function Point
  • GeneXus
  • Genesis Pro
  • Gist
  • Gmail
  • GoToMeeting
  • GoodAccess
  • Google Calendar
  • Google Meet
  • GreenRope
  • Hello Bar
  • Help.com
  • Helpdesk
  • Helpfull
  • Helpshift
  • Highlevel
  • Hopin
  • HostGator Website Builder
  • HostWP.io
  • Hostinger Website Builder
  • Hunter
  • INK For All
  • IRIS CRM
  • Impact
  • InEvent
  • Inbenta Chatbots
  • Incrowd Interview
  • Infinite Privy Vpn
  • Infor CRM
  • Ingeniux
  • Insightly CRM
  • Instagram
  • Interact
  • JangoMail
  • Jasper AI
  • Jira Core
  • JivoChat
  • Jotform Tables
  • Jungle Scout
  • Kibo Order Management
  • Kinsta
  • Kintone
  • Kissflow
  • Kissmetrics
  • Kommo
  • Kontainer
  • Kontent.ai
  • Landbot
  • Landingi
  • Lano
  • Lavender
  • LeadIQ
  • Learnworlds
  • Lemon Squeezy
  • Linguix Business
  • Liquid Web
  • LiquidPlanner
  • Litmus
  • LiveHelpNow
  • Livestorm
  • LongShot AI
  • Lyne.ai
  • MCA Suite
  • MaestroConference
  • Magic xpa Low-Code Platform
  • Magnolia
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • ManyChat
  • MarketMuse
  • Maxemail
  • Melio
  • Microsoft Excel
  • Microsoft Teams
  • Mura CMS
  • MyOwnConference
  • Namecheap Website Builder
  • Network Solutions
  • Neuroflash
  • Ninja Outreach
  • Notiphy
  • Nunify
  • ON24
  • OVHcloud
  • Odoo Accounting
  • Omnify
  • OpenPhone
  • OutSystems
  • Outranking
  • Overloop
  • PDF.ai
  • Pagecloud
  • Parallels Desktop For Mac
  • PartnerStack
  • Pensight
  • Peppertype.ai
  • Personio
  • Pinecone
  • Pinpointe On-Demand
  • Podium
  • Populr
  • PostHog
  • Postmark
  • Predis.ai
  • Presspog
  • Prismic
  • Promo.com
  • Prophet CRM by Avidian
  • Provide Support Live Chat
  • Pst To Pdf Converter
  • Pump.co
  • Purlem
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quixy
  • Qwaiting
  • Ramp
  • Respona
  • Respond.io
  • Reviewflowz
  • Rewardful
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rocketlane
  • Rytr
  • SMTP.com
  • Salesflare
  • Scalenut
  • Sellesta
  • Shift4Shop
  • Shopify
  • Shore
  • ShortStack
  • Shuffle
  • Similarweb
  • Simplecast
  • Simplified
  • Simply CRM
  • Site.es
  • Sitecore Experience Manager
  • Sitecore Experience Platform
  • Skuid
  • Slack
  • SmartSuite
  • Smartsheet
  • Smith.ai Live Website Chat
  • Social Snap
  • SocialBee
  • Stackby
  • Stacker
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • Surfer SEO
  • Survey Junkie
  • SurveySparrow
  • Survicate
  • TeamGantt
  • TeamViewer
  • Texta.ai
  • Textdrip
  • The Leap
  • Thinkific Plus
  • Thrive Quizz Builder
  • Thrive Themes
  • TikTok for Business
  • Trainual
  • Transistor
  • Trello
  • Twenty
  • UENI
  • Uniqode
  • Upskillist
  • Upwork
  • Uscreen
  • Userlike
  • V2 Cloud
  • Vero Workflows
  • Viewabo
  • Vinyl
  • Visme
  • Vocal Voip
  • WP Engine
  • Wappalyzer
  • Web.com
  • Webex Webinars
  • WebinarGeek
  • WebinarJam
  • WebinarNinja
  • Webinato
  • WhatCounts
  • WhatsApp Business
  • WhitePress
  • Wistia
  • WooCommerce
  • WordPress.org
  • WorkCast Present+
  • Workamajig
  • Workzone
  • Wrike
  • Writer
  • Writesonic
  • Xperify
  • Zaap
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM Plus
  • Zoho Invoice
  • Zoho Marketing Automation
  • Zoho Workplace
  • Zoom
  • Zoom Events and Webinars
  • ZoomInfo Chat
  • Zowie
  • aiseo.ai
  • dotCMS
  • folk
  • iSpring Learn
  • monday CRM
  • monday dev
  • monday marketer
  • rasa.io
  • webinar.net
Freshchat Logo
Freshchat
Total integrations: 9
  • 10Web
  • 800.com
  • 8base
  • Acquire.io
  • Act!
  • AdCreative.ai
  • Adobe Connect
  • Adobe Experience Manager
  • Affinity
  • Affluent
  • AgilePoint NX
  • Ai Surge Cloud
  • Ai Writer
  • Aircall
  • Airmeet
  • AliveChat
  • Alterdesk
  • Amplitude Analytics
  • AnyMeeting
  • Anyword
  • ApexChat
  • Apollo.io
  • AppMaster.io
  • AppSheet
  • AppSumo
  • Appy Pie
  • Attio
  • Aurea CRM
  • Automate.io
  • Automizy
  • Avochato
  • BRYTER
  • BambooHR
  • Baremetrics
  • BigCommerce Enterprise
  • Bloomreach Commerce Experience Cloud
  • BlueJeans Virtual Events
  • Brand24
  • Brevo Marketing Platform
  • BrightTALK
  • Builderall
  • BuzzGuru
  • Calendar
  • Calendly
  • Canny
  • Canva
  • Carbon6
  • Caspio
  • Celoxis
  • ChatArt
  • ChatBeacon
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Clappia
  • Claritysoft
  • Clearscope
  • Click2Magic
  • ClickMeeting
  • ClickSend
  • Clicklunch
  • Cloudpresenter
  • Cloudzy
  • CoSchedule
  • Cognism
  • Comm100
  • Confluence
  • Contento
  • Conversight
  • Copy.ai
  • Craftly.AI
  • Creatio
  • Cwicly
  • Databox
  • DatoCMS
  • Deskxpand
  • Dialpad Meetings
  • Domain.com
  • E Manage One
  • EasyWebinar
  • Easywp
  • Elastic Email
  • EngageBay
  • Enonic
  • Expandi.io
  • ExpressPigeon
  • Ezoic
  • Fibery
  • Firstbase.io
  • Fiverr
  • FlexiQuiz
  • Float
  • Flowrite
  • Flywheel
  • Folderly
  • Formidable Forms
  • Frase.io
  • Freedcamp
  • Freshdesk
  • Freshsales
  • Function Point
  • GeneXus
  • Genesis Pro
  • Gist
  • Gmail
  • GoToMeeting
  • GoodAccess
  • Google Calendar
  • Google Meet
  • GreenRope
  • Hello Bar
  • Help.com
  • Helpdesk
  • Helpfull
  • Helpshift
  • Highlevel
  • Hopin
  • HostGator Website Builder
  • HostWP.io
  • Hostinger Website Builder
  • Hunter
  • INK For All
  • IRIS CRM
  • Impact
  • InEvent
  • Inbenta Chatbots
  • Incrowd Interview
  • Infinite Privy Vpn
  • Infor CRM
  • Ingeniux
  • Insightly CRM
  • Instagram
  • Interact
  • JangoMail
  • Jasper AI
  • Jira Core
  • JivoChat
  • Jotform Tables
  • Jungle Scout
  • Kibo Order Management
  • Kinsta
  • Kintone
  • Kissflow
  • Kissmetrics
  • Kommo
  • Kontainer
  • Kontent.ai
  • Landbot
  • Landingi
  • Lano
  • Lavender
  • LeadIQ
  • Learnworlds
  • Lemon Squeezy
  • Linguix Business
  • Liquid Web
  • LiquidPlanner
  • Litmus
  • LiveHelpNow
  • Livestorm
  • LongShot AI
  • Lyne.ai
  • MCA Suite
  • MaestroConference
  • Magic xpa Low-Code Platform
  • Magnolia
  • Mailture
  • Makeswift
  • Managed Server Hosting
  • ManyChat
  • MarketMuse
  • Maxemail
  • Melio
  • Microsoft Excel
  • Microsoft Teams
  • Mura CMS
  • MyOwnConference
  • Namecheap Website Builder
  • Network Solutions
  • Neuroflash
  • Ninja Outreach
  • Notiphy
  • Nunify
  • ON24
  • OVHcloud
  • Odoo Accounting
  • Omnify
  • OpenPhone
  • OutSystems
  • Outranking
  • Overloop
  • PDF.ai
  • Pagecloud
  • Parallels Desktop For Mac
  • PartnerStack
  • Pensight
  • Peppertype.ai
  • Personio
  • Pinecone
  • Pinpointe On-Demand
  • Podium
  • Populr
  • PostHog
  • Postmark
  • Predis.ai
  • Presspog
  • Prismic
  • Promo.com
  • Prophet CRM by Avidian
  • Provide Support Live Chat
  • Pst To Pdf Converter
  • Pump.co
  • Purlem
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Quixy
  • Qwaiting
  • Ramp
  • Respona
  • Respond.io
  • Reviewflowz
  • Rewardful
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Rocketlane
  • Rytr
  • SMTP.com
  • Salesflare
  • Scalenut
  • Sellesta
  • Shift4Shop
  • Shopify
  • Shore
  • ShortStack
  • Shuffle
  • Similarweb
  • Simplecast
  • Simplified
  • Simply CRM
  • Site.es
  • Sitecore Experience Manager
  • Sitecore Experience Platform
  • Skuid
  • Slack
  • SmartSuite
  • Smartsheet
  • Smith.ai Live Website Chat
  • Social Snap
  • SocialBee
  • Stackby
  • Stacker
  • Stract
  • Streak
  • Stripe
  • Supermetrics
  • SupportBee
  • Supportbench
  • Surfer SEO
  • Survey Junkie
  • SurveySparrow
  • Survicate
  • TeamGantt
  • TeamViewer
  • Texta.ai
  • Textdrip
  • The Leap
  • Thinkific Plus
  • Thrive Quizz Builder
  • Thrive Themes
  • TikTok for Business
  • Trainual
  • Transistor
  • Trello
  • Twenty
  • UENI
  • Uniqode
  • Upskillist
  • Upwork
  • Uscreen
  • Userlike
  • V2 Cloud
  • Vero Workflows
  • Viewabo
  • Vinyl
  • Visme
  • Vocal Voip
  • WP Engine
  • Wappalyzer
  • Web.com
  • Webex Webinars
  • WebinarGeek
  • WebinarJam
  • WebinarNinja
  • Webinato
  • WhatCounts
  • WhatsApp Business
  • WhitePress
  • Wistia
  • WooCommerce
  • WordPress.org
  • WorkCast Present+
  • Workamajig
  • Workzone
  • Wrike
  • Writer
  • Writesonic
  • Xperify
  • Zaap
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM Plus
  • Zoho Invoice
  • Zoho Marketing Automation
  • Zoho Workplace
  • Zoom
  • Zoom Events and Webinars
  • ZoomInfo Chat
  • Zowie
  • aiseo.ai
  • dotCMS
  • folk
  • iSpring Learn
  • monday CRM
  • monday dev
  • monday marketer
  • rasa.io
  • webinar.net
Top Alternatives
HubSpot Logo
HubSpot
See all alternatives
Freshchat Logo
Freshchat
See all alternatives
Company Details
HubSpot Logo
HubSpot
  • By HubSpot
  • Located in Cambridge, MA
  • Founded in 2006
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010