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At a Glance
Overview
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delive... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Starter
$8.99
/ month
Starter
$8.99
/ month
Regular
$29.99
/ month
Enterprise
$47.99
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Pros and Cons
- Free plan for up to 10 users
- Cloud-based environment for quick scaling
- Multi-cloud chat windows
- Workflow automation and easy data entry
- Extensive customer support
- Only available in English
- Not suitable for on-premises deployment
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Reviewer's Segments
Small Business
79.07%
Mid Market
14.83%
Enterprise
6.1%
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
15
- Amazon SES
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- ClickDesk
- CloudTalk
- Creatio
- FreshBooks
- FullContact
- GoTo Connect
- GoToMeeting
- Help Scout
- Helpdesk
- Hunter
- Instapage
- Involve.Me
- JivoChat
- Jotform
- Landbot
- LiveHelpNow
- Microsoft Exchange
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinecone
- Plivo
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- SupportBee
- Tidio
- Unbounce
- UserVoice
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
- n8n
Total integrations:
37
- Amazon SES
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Clappia
- ClickDesk
- CloudTalk
- Creatio
- FreshBooks
- FullContact
- GoTo Connect
- GoToMeeting
- Help Scout
- Helpdesk
- Hunter
- Instapage
- Involve.Me
- JivoChat
- Jotform
- Landbot
- LiveHelpNow
- Microsoft Exchange
- Nextiva
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinecone
- Plivo
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop for Mac
- Shift4Shop
- SupportBee
- Tidio
- Unbounce
- UserVoice
- Zoho Assist
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- ZoomInfo
- n8n
Top Alternatives
Categories
Common categories include: CRM Software and Email Tracking Software.
Company Details
- By Agile CRM
- Located in Plano, Texas, United States
- Founded in 2013
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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