Zoho CRM vs Sitecore Experience Manager

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Zoho CRM Logo

Zoho CRM

4.1
(2,438)
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At a Glance
Zoho CRM Logo
Zoho CRM
Starting at:
$14.00/seat/month
Sitecore Experience Manager Logo
Sitecore Experience Manager
Pricing not provided by vendor
Overview
Zoho CRM Logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
Sitecore Experience Manager Logo
Sitecore Experience Manager
Sitecore Experience Platform is a cloud-based content management system for businesses to maintain customer relationships through content personalization across several channels. The software allows users to manage customer engagement data and facilitates content sharing. Access AI auto-personali... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Sitecore Experience Manager
View 4 images
Sitecore Experience Manager Screenshots
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Pricing
Zoho CRM Logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Sitecore Experience Manager Logo
Sitecore Experience Manager
No pricing information available
Pros and Cons
Zoho CRM Logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Sitecore Experience Manager Logo
Sitecore Experience Manager
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zoho CRM Logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Sitecore Experience Manager Logo
Sitecore Experience Manager
Insufficient data to show segment split
Deployment
Zoho CRM Logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Sitecore Experience Manager Logo
Sitecore Experience Manager
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho CRM Logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Sitecore Experience Manager Logo
Sitecore Experience Manager
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho CRM Logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sitecore Experience Manager Logo
Sitecore Experience Manager
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho CRM Logo
Zoho CRM
Total integrations: 82
  • Acquire.io
  • Adobe Target
  • Akamai
  • AliveChat
  • Amazon Web Services
  • ApexChat
  • Apollo.io
  • AppDynamics
  • Appy Pie
  • Asana
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • Brightcove
  • Buffer
  • BuiltWith
  • Calendar
  • Campaign Monitor
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Cloudflare
  • Confluence
  • Creatio
  • Datadog
  • Deskxpand
  • Domain.com
  • Drift
  • Dropbox
  • Fastly
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Goolara Symphonie
  • Hootsuite
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Intercom
  • Involve.Me
  • JangoMail
  • Jira
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Marketo
  • Microsoft Azure
  • Mixpanel
  • MongoDB
  • MyOwnConference
  • Network Solutions
  • New Relic
  • Nextiva
  • Ninja Outreach
  • Olark
  • OneDrive
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • Qualtrics
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Sendible
  • SharePoint
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SnapEngage
  • Sprout Social
  • Stripe
  • SupportBee
  • SurveyMonkey
  • SurveySparrow
  • Talkwalker
  • Textdrip
  • Tidio
  • Trello
  • Twilio
  • UENI
  • Unbounce
  • Userlike
  • VWO
  • Wistia
  • Xperify
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Sitecore Experience Manager Logo
Sitecore Experience Manager
Total integrations: 40
  • Acquire.io
  • Adobe Target
  • Akamai
  • AliveChat
  • Amazon Web Services
  • ApexChat
  • Apollo.io
  • AppDynamics
  • Appy Pie
  • Asana
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • Brevo Marketing Platform
  • Brightcove
  • Buffer
  • BuiltWith
  • Calendar
  • Campaign Monitor
  • Campayn
  • Chat2Desk
  • Clappia
  • Claritysoft
  • Click2Magic
  • ClickSend
  • Cloudflare
  • Confluence
  • Creatio
  • Datadog
  • Deskxpand
  • Domain.com
  • Drift
  • Dropbox
  • Fastly
  • Folderly
  • Genesis Pro
  • GoTo Connect
  • GoToMeeting
  • Goolara Symphonie
  • Hootsuite
  • HubSpot
  • Hunter
  • Incrowd Interview
  • Instapage
  • Intercom
  • Involve.Me
  • JangoMail
  • Jira
  • JivoChat
  • Jotform
  • Jotform Tables
  • Kissflow
  • Landbot
  • LeadIQ
  • Lyne.ai
  • MCA Suite
  • Mailture
  • Marketo
  • Microsoft Azure
  • Mixpanel
  • MongoDB
  • MyOwnConference
  • Network Solutions
  • New Relic
  • Nextiva
  • Ninja Outreach
  • Olark
  • OneDrive
  • OpenPhone
  • Overloop
  • Parallels Desktop For Mac
  • Personio
  • Pinpointe On-Demand
  • Podium
  • Postmark
  • Provide Support Live Chat
  • Qualtrics
  • QuickBooks Desktop Pro
  • QuickBooks Desktop for Mac
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Sendible
  • SharePoint
  • Shift4Shop
  • Skuid
  • Smith.ai Live Website Chat
  • SnapEngage
  • Sprout Social
  • Stripe
  • SupportBee
  • SurveyMonkey
  • SurveySparrow
  • Talkwalker
  • Textdrip
  • Tidio
  • Trello
  • Twilio
  • UENI
  • Unbounce
  • Userlike
  • VWO
  • Wistia
  • Xperify
  • Zendesk Chat
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Bookings
  • Zoho Campaigns
  • Zoho Creator
  • Zoho Expense
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho Marketing Automation
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • ZoomInfo
Top Alternatives
Zoho CRM Logo
Zoho CRM
See all alternatives
Sitecore Experience Manager Logo
Sitecore Experience Manager
See all alternatives
Company Details
Zoho CRM Logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
Sitecore Experience Manager Logo
Sitecore Experience Manager
  • By Sitecore
  • Located in San Francisco, California, United States
  • Founded in 2001